Quilt FAQs: Answers About My Handmade Quilts, Shipping & Care
Have a question about shipping, refunds, or custom orders? Below you will find the answer to those and many other FAQ. Did I miss one? Contact me and I'll get an answer to you!
Ordering and Shipping
How long will it take to receive my quilt?
Most quilts ship within 2–3 business days. Custom orders may take longer — I’ll provide an estimate before you pay.
Do you offer free shipping?
Yes! All U.S. orders ship free, always.
Do you ship internationally?
Yes. I now ship to select countries through Shopify Managed Markets. Shipping fees, duties, and taxes are all calculated at checkout. Delivery estimates are also provided at checkout based on your location.
Quilt Details
Are your quilts machine washable?
Yes! all quilts are machine washable on a gentle cycle in cold water. They can be tumble dried on normal settings or air-dried.
What sizes do you offer?
I make everything from handmade baby quilts to king-size bed quilts. Not all sizes are always in stock, so check each product description for details.
Do you take custom orders?
Sometimes — it depends on my production schedule. Reach out via the Contact page to inquire!
Returns & Policies
Do you accept returns?
I want you to love your quilt — but if you don’t, I do accept returns within 30 days of delivery, as long as the quilt is still in its original condition. Since each one is one-of-a-kind, please check my returns policy before sending it back.
What if my order is damaged or lost in shipping?
Please reach out right away. I'll work with you to find a solution.
Secure transactions
Your payment is safe and encrypted — just like you'd expect from a trusted small business.
Fast, Simple Checkout
No account needed. Just a few clicks and your handmade quilt is on its way.
Still have questions?
I’m happy to help — just send me a message at info@sqsquaredcreations.com and I’ll get back to you as soon as possible.