Refund policy

Return & Refund Policy

Returns

I offer a 30-day return window starting from the date your order is delivered.

To qualify for a return, items must be in their original condition. If the product is damaged upon arrival, photo evidence is required. A receipt or proof of purchase is also necessary.

International Returns

International customers are welcome to return items under the same 30-day window. Please note that additional transit time may be required for the returned item to reach me. Refund processing will begin once the item has been received and inspected.

Return Shipping Costs

• All return shipping costs are covered by me.

How to Start a Return

Please email me at info@sqsquaredcreations.com to request a return authorization and receive instructions.

Returns sent without prior approval will not be accepted.

Order Cancellations

Orders can be cancelled anytime before they are shipped. If tracking has already been issued, a return label will be provided, and the item must be returned before a refund is processed.

Exchanges

To exchange an item, please complete the return first and place a new order for the desired item.

Final Sale Items

Final sale items cannot be returned or exchanged. These items are clearly marked on the product page and at checkout.

Refunds

Once we receive and inspect your returned item, you’ll be notified of your refund approval status. If approved, a refund will be issued to your original payment method within 10 business days of receiving the return.

Please note: It may take some time for your bank or credit card provider to process and post the refund.